Privacy Policy

This privacy policy (the “Policy”) will explain how Cubic Inc. (“we,” “us” or “our”) uses the personal data we collect from you when you use our website or use any of the services available through, or ancillary to, such websites.

What data do we collect?

We collect the following data:

  • Personal identification information: Name, email address, phone number, etc.;
  • Social media-related information: information regarding your behavior at X and other social media, which may include your screen names);
  • Legal information: any legal agreements that you execute between us, which may include your agreement to the terms and conditions of our website and services;
  • Correspondence: information you send directly to us and that we send to you, which may include IP address and date and time you visited our website; and
  • Any other information: information you choose to provide directly to us.
How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Use our services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

We may also receive your data indirectly from X or other social media platforms by OAuth authorization or other ways.

How will we use your data?

We collect your data so that we can:

  • Perform the Contract with You: Process your order, manage your account, contact you in response to your inquiry, and/or provide information required by you.
  • Pursue our Legitimate Interest: Prevent any illegal or fraudulent activities, manage legal proceedings, protect our system or our customer, perform our or our customer’s legitimate rights, optimize or improve our services, implement marketing, and/or secure system security and appropriate functions of our services or product, etc.
  • Comply with Laws: Process your data in compliance with laws applicable to us.
  • Consent: Contact with you for marketing purposes or request feedback regarding your use of our services or products should we obtain your prior consent.

If necessary to Perform the Contact with You as above, we will share your data with our partner companies so that they may offer you their products and services. We will show the information of our partner companies when you use our services. If our partner companies reside outside Japan and EEA jurisdictions, we will take measures to legitimately transfer your data cross-border.

If necessary to Pursue our Legitimate Interest or Comply with Laws as above, we may transfer your data to third parties like regulatory authorities and credit reference agencies, etc.

How do we store your data?

We securely store your data at our headquarters located at:

PEGASUS AOYAMA 730, 8-5-40 Akasaka, Minato-ku, Tokyo 107-0052 Japan.

We use appropriate technical, administrative and organizational measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration and destruction.

We will only store your information as long as necessary to fulfill the purposes for which the information is collected and processed or—where the applicable law provides for longer storage and retention period—for the storage and retention period required by law. After that, your personal data will be deleted.

If you exercise a right to object to the processing or withdraw your consent to the processing, we will suspend the processing for the purpose to which you objected or to the extent you withdrew your consent, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

Marketing

We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to our partner companies.

If you no longer wish to be contacted for marketing purposes, please contact us at:

E-mail: rakusta-cs@cubic-corp.net

Mail: PEGASUS AOYAMA 730, 8-5-40 Akasaka, Minato-ku, Tokyo 107-0052 Japan.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

E-mail: rakusta-cs@cubic-corp.net

Mail: PEGASUS AOYAMA 730, 8-5-40 Akasaka, Minato-ku, Tokyo 107-0052 Japan.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • For user authentication;
  • To keep securities against credential attacks etc.;
  • To claim for the service that you applied or to memorize your shopping cart;
  • To optimize layout like a responsive design etc.; and
  • To distribute access load.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses (i) Strictly Necessary Cookies, which reserve necessary information for the proper function of our website and are strictly necessary for the basic function of our website, and (ii) Performance Cookies, which collect the information relating to your use of our website and are used for the improvement of our website.

How to manage cookies

You cannot set your browser not to accept Strictly Necessary Cookies because they are necessary for the basic function of our website. On the other hand, you can set your browser not to accept Performance Cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at:

E-mail: rakusta-cs@cubic-corp.net

Mail: PEGASUS AOYAMA 730, 8-5-40 Akasaka, Minato-ku, Tokyo 107-0052 Japan.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the relevant data protection authorities of your jurisdiction.